Frequently Asked Questions

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1.What is the estimated delivery time for my BeeFI product?

Our products are readily available in stock. Generally, you can expect to receive your order within 3-4 days after placing it, considering the shipping duration of the courier service.

2.Are there variations in frequencies for different countries?

BeeFI currently supports 2.4GHz Wi-Fi, and while there might be slight differences in frequencies among countries, these variances are generally negligible.

3. Do you offer international shipping to all countries?

Currently, our products have obtained CE certification, allowing us to ship to European and African countries that support CE standards.

4. Is cryptocurrency the only payment option available?

Presently, we exclusively support cryptocurrency payments.

5. What is your refund policy?

Regrettably, due to our current support for cryptocurrency payments only, we cannot accommodate order cancellations or issue refunds. We appreciate your understanding in this matter.

6. How many devices can BeeFI simultaneously connect to?

BeeFI can connect up to 50 devices simultaneously.

7. Where can I find a comprehensive product user manual?

A detailed product user manual is provided as an attachment.